| ONLINE GUY: Holiday gift hunters
may set a plan, click to it
It's been said that the Internet changes everything. I don't
know that everything has been changed, but how we shop certainly
has been transformed by cyberspace.
Chances are if you surf the Web you've shopped online. You
may not have made a purchase, but you've probably done research
before heading to the store. Retailers with Web sites know
the value of hanging their shingle online, where shoppers
aren't restricted by hours, geography or uninformed sales
people. People expect merchants to have a Web site.
Men shop differently than women, a report by Sue Larrison
of Chicago-based Larrison Communications suggests. She drew
on the results of several hundred studies conducted over five
years with consumers between 25 and 55 years old.
"Women tend to be well organized and like to be prepared
before they go shopping," she writes. "They often
review the newspaper ads and Sunday supplements and then make
a shopping list. Many have an ongoing list of what the household
members need or want. Most women know how their favorite stores
are arranged, so they plan their trip accordingly."
It's a different story for male shoppers, who "proudly
proclaim that they 'don't shop, they buy.' Most men aren't
especially interested in browsing around the store. They view
shopping as a mission. The typical male approach is to home
in on the target, buy it and get out of there as soon as possible.
"However, men admit to doing research on what they are
shopping for before going to the store. They view this as
intelligence gathering to make their mission time- and cost-efficient,"
Larrison said.
Some people are still not comfortable shopping online, viewing
it as "a complicated and even overwhelming chore."
The flood of Web sites, products, s, shipping fees and varying
forms has heads spinning. Some people are still uncomfortable
giving credit card information to a "stranger" online.
"As a result, most people use the Internet more for
research and browsing than they do for buying," Larrison
concludes. This Web-to-store habit is made easier by ShopLocal.com,
a company that helps merchants get their printed sales circulars
in front of Web users. The Reviewjournal.com site uses ShopLocal
in the shopping channel (www.reviewjournal.com/shopping/).
Larrison said consumers view the World Wide Web as intriguing,
intimidating and a great shopping tool.
"Most of the shoppers that I spoke to believe that the
Internet is a great place to track down hard-to-find items,
and that there are always good deals to be found," she
said. "Most people are convinced that no matter what
they are looking for, they'll find a bargain."
Tell me how you'll be using the Internet during the holiday
season. Send an e-mail with the subject "Online Shopping,"
and I'll share the best in a future column.
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